Fire Alarm Monitoring Services
A fire alarm that isn't monitored is only doing half its job. Pulsar's UL-listed central station watches fire alarm systems 24/7/365 — trained operators verify every signal and dispatch the fire department in seconds, over supervised cellular connections that can't fail silently. It's the monitoring most commercial fire codes require, from the company that's provided it since 1974.
From Detection to Dispatch in Seconds
When a smoke detector, pull station, or sprinkler flow switch activates, your panel signals our central station immediately. Operators verify the alarm, dispatch the fire department, and notify your contact list — in that order, at any hour. Trouble and supervisory signals (a tamper, a low battery, a valve left closed) reach us too, so small problems get fixed before they become failures during a real fire.
For commercial buildings and multifamily properties, this isn't optional equipment — most fire codes require fire alarm systems in commercial occupancies to be monitored by an approved central station, with documented response. Our monitoring includes the paper trail your fire marshal and insurance carrier expect.
POTS vs. Cellular: The Future of Alarm System Communication
Traditional POTS (Plain Old Telephone Service) lines are being phased out, making cellular alarm systems the smarter, more reliable choice. Cellular technology offers faster response times, enhanced security, and greater flexibility without the risk of landline failures — and unlike copper, a supervised cellular path reports its own outages within minutes instead of failing silently. Upgrade today to ensure seamless, future-proof emergency communication for your property.
The Value of Going Wireless
- 24/7 real-time emergency signal monitoring
- Cellular backup ensures uninterrupted communication
- Immediate cost savings and long-term ROI
- Simplified vendor management
- Future-ready infrastructure for life safety systems
Still paying for dedicated fire alarm phone lines? Our ResQ Connect program converts fire, elevator, and entry lines to supervised dual-carrier cellular — properties routinely cut their monthly line costs by half or more while upgrading reliability.
Built for Multifamily and Commercial Portfolios
Property managers choose Pulsar to consolidate fire alarm monitoring across buildings — one central station, one response protocol, one bill, portfolio-wide. We monitor fire alarm systems alongside the security systems and pool and emergency phone lines the same properties depend on, and our team handles the cellular conversion, documentation, and code coordination end to end. See our multifamily solutions →
Fire Alarm Monitoring Since 1974
- UL-listed central station — audited 24/7/365 staffing, redundancy, and response standards
- Supervised dual-carrier cellular (Verizon + AT&T networks) — no silent failures, no single point of failure
- Code-compliant documentation — signal history and response records for fire marshals and insurers
- Design, install, inspect, and monitor under one roof — fire alarm systems built and watched by the same company
Related reading: POTS line replacement for fire and emergency phone lines
Related reading: Annual fire inspection: what to expect
Other Services
Pulsar provides comprehensive fire protection and security solutions. Explore our full range of capabilities.
Fire Protection Systems
Detection Before Destruction
Fire Protection Services
Certified Vigilance
Security Systems
Omniscient Surveillance
Industries We Monitor
UL-listed monitoring tailored to commercial, residential, and multi-family properties.
Fire Alarm Monitoring: FAQ
Is fire alarm monitoring required by code?
For most commercial occupancies, yes — fire codes generally require fire alarm systems to transmit signals to an approved supervising station with documented response. Requirements vary by jurisdiction and occupancy; we design monitoring to meet your local code and provide the documentation to prove it.
What signals do you monitor besides alarms?
Everything your panel reports: alarm signals (detectors, pull stations, waterflow), supervisory signals (closed valves, low pressure), and trouble signals (power loss, communication faults, low batteries). Each gets the appropriate response — dispatch for alarms, notification for issues that need service.
Can you monitor a fire alarm system Pulsar didn't install?
Often, yes. Most panels can connect to our central station with a cellular communicator, keeping your existing system in place. Contact us with your panel details and we'll confirm compatibility.
Do I still need a phone line for fire alarm monitoring?
No — supervised cellular is a code-recognized communication path, and it's our standard. If your system still depends on copper phone lines, they're being retired industry-wide and are usually the most expensive, least reliable part of the setup. ResQ Connect handles the conversion.
How fast is the response when an alarm comes in?
Signals reach our central station within seconds of activation, and operators act immediately — verification per your response plan, fire department dispatch, then your notification list. There is no window where nobody is watching.
Put a Monitored Line Between Your Property and the Worst Day
24/7 UL-listed fire alarm monitoring, supervised cellular, and five decades of response.